Privacy Policy

Introduction

Neon Innovation Lab ("we", "us", or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all services, applications, and websites operated by Neon Innovation Lab, including but not limited to:

• AI Playground (AI model testing platform)
• API Verse (REST API testing tool)
• GPS Mock (Location testing developer tool)
• Astro Track (Satellite tracking application)
• AI Buddy (AI learning platform)
• All other applications listed at neoninnovationlab.com/projects

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To operate, maintain, and improve our applications and features
• Personalization: To customize your experience and provide relevant recommendations
• AI Processing: To process your AI requests through third-party model providers (OpenAI, Anthropic, Google, etc.)
• Analytics: To understand usage patterns and improve product performance
• Communication: To respond to support requests, send updates, and provide product announcements
• Security: To detect fraud, prevent abuse, and ensure platform security
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Sharing and Disclosure

We share your information only in the following circumstances:

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: HTTPS/TLS encryption for all data in transit
• Access Controls: Limited employee access to personal data
• Secure Storage: Encrypted databases and secure cloud infrastructure
• Regular Audits: Periodic security assessments and vulnerability testing

However, no method of electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Data Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing of your data for marketing or profiling purposes
• Restriction: Request limitation of processing under certain circumstances
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at hello@neoninnovationlab.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience:

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at hello@neoninnovationlab.com, and we will delete such information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Account Data: Until you request deletion or 3 years of inactivity
• Usage Logs: 90 days for analytics, 1 year for security logs
• User Content: Until deletion request or account termination
• Legal Records: As required by applicable law (typically 7 years)

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure adequate safeguards through:

• EU-US Data Privacy Framework compliance
• Standard Contractual Clauses (SCCs) for GDPR compliance
• Data Processing Agreements with third-party providers

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification (for significant changes)

Continued use of our services after changes constitutes acceptance of the updated policy.